Associate Claims Examiner

Kinsale Management • Richmond, VA

13d • Onsite

About The Position

As an Associate Claims Examiner, you’ll join a collaborative, fast-paced team where no two days are the same. You’ll develop hands-on expertise in evaluating and resolving commercial insurance claims under the guidance of experienced Claims Supervisors. We promote from within and offer clear career paths — no prior claims experience required. If you bring strong communication skills, analytical thinking, and a drive to learn, we’ll teach you the rest.

Requirements

• Associate’s or Bachelor’s degree, or relevant experience in the insurance industry.
• Superior written and verbal communication skills with the ability to engage diverse stakeholders.
• Strong analytical and problem-solving abilities with attention to detail.
• Solid organizational and time management skills with the ability to manage a high-volume claims desk.
• Proficiency in Microsoft Office products including Word, Outlook, Excel, and PowerPoint.
• A team-oriented mindset with the ability to thrive in a collaborative environment.

Nice To Haves

• Strong negotiation skills and experience directing investigations are a plus.

Responsibilities

• Managing a desk of low-to-moderately complex Property and Liability claims under the supervision of a Claims Supervisor.
• Conducting thorough investigations throughout all stages of the claims process.
• Evaluating coverage and drafting clear, accurate correspondence to policyholders.
• Communicating proactively with policyholders, claimants, and other stakeholders to keep all parties informed on claim status.
• Determining liability, assessing exposure, and negotiating claims through to resolution.
• Maintaining accurate, organized documentation and records in each claim file.
• Driving claims toward timely and effective resolution with a proactive, solutions-oriented approach.

Benefits

• Competitive Pay & Bonus Opportunities
• Health, dental, and vision insurance
• Up to $3,600 (individual) or $6,800 (family) in HSA contributions per year.
• Generous paid time off including 22 days of PTO and 10 paid company holidays.
• Up to 6% matching 401(k) contributions on base salary and bonus, fully vested from day one
• Standard life insurance and disability coverage.
• Annual $3,000 reimbursement for educational training and professional certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree