Associate Campus Director of Guest Services - BRC

The Summit Church•Raleigh, NC

8d•Onsite

About The Position

The Associate Campus Director of Guest Services at Blue Ridge (BRC) is the primary leader of Guest Services. This person is responsible for everything from the street to the seat and catalyzing all connection points to the Blue Ridge Campus. The Director interacts with guests and members of the Blue Ridge campus and develops staff and volunteers as they determine their next step.

Requirements

Strong leadership skills; able to lead, cast vision, call to action, and delegate with discretion
Ability to design environments and plan events with an eye for maximizing the guest’s experience
Strong problem-solving skills; detail-oriented and able to make decisions
Ability to communicate clearly and professionally with warmth and care
Flexible and adaptive; the ability to multitask well when things get busy and chaotic
Proficiency with Google Apps and the ability to quickly adapt to ever-changing technology (Rock proficiency preferred)
A member of The Summit Church or willing and able to become a member

Responsibilities

Adhere to the Guest Services EPOD
Lead, guide, and minister to the Guest Services volunteer team both during the weekend and throughout the week.
Recruit and train Guest Services volunteers by scheduling, leading, and executing training throughout the year
Ensuring Guest Services volunteers are growing in all areas of discipleship
Cast vision and help to implement the Guest Services culture throughout all BRC ministries and events
Lead recruitment efforts for attendees and table hosts at Summit Weekender events
Act as point person for Explore the Summit/Meet the Pastor events (to include teaching)
Communicate with elders regarding membership interviews
Lead and facilitate baptisms to include adding awareness of upcoming baptisms and enlisting aid as needed to conduct baptism counseling
Ensures weekly input of data metrics to include delivery of requested materials to Central Offices (at the Brier Creek Campus) by 9am each Monday
Follows up on connection requests in a timely manner
Orders communion supplies and sets up communion
Continues to evaluate environments and facilities to make certain they are in excellent condition and notifies appropriate teams or departments when they are in need of attention
Creates monthly Connection signs for campus
Oversees and serves as the main point of contact with partnering organizations contracted to use the BRC campus facilities
Helps to cast vision for and assists in leading campus-wide events
Any other tasks and responsibilities as assigned by the Campus Pastor
Serve at church-wide events such as Easter services, church-wide prayer meetings, Good Friday service, and Christmas services.