Director of Campus Environmental Services
About The Position
The Director of Campus Environmental Services (EVS) is responsible for overseeing all aspects of Environmental Services operations, including housekeeping, laundry, and related support services—within our client partner organizations. This leader ensures that programs, systems, and quality standards align with regulatory requirements while delivering operational efficiency, a clean and safe environment, and an exceptional client experience. The Director drives accountability across all EVS operations, manages budgets effectively, develops on-site teams, and fosters a culture of engagement, compliance, and continuous improvement. This role plays a key part in achieving client Key Performance Indicators (KPIs), ensuring service excellence, and maintaining long-term account retention.
Requirements
- Bachelor’s degree in Business Administration, Healthcare Management, Hospitality, or related field desired; or equivalent combination of education and experience.
- 5–7 years of multi-site EVS management experience, preferably in healthcare, hospitality, or senior living environments.
- Demonstrated success in leading teams
- Proven ability to drive client satisfaction, operational efficiency, and financial performance.
- All selected candidates must undergo a Level 2 background check: HB531 | Florida Agency for Health Care Administration
Nice To Haves
- Strong Leadership and Team Development
- Operational Excellence and Continuous Improvement
- Strategic and Critical Thinking
- Financial and Performance Management
- Client/Customer Relationship Management
- Effective Communication and Collaboration
- Business Acumen and Project Management
- Presentation and Problem-Solving Skills
Responsibilities
- Develop and implement short- and long-term EVS operational strategies in partnership with client and regional leadership.
- Lead and support on-site EVS managers and teams to deliver consistent quality, efficiency, and client satisfaction.
- Maintain full P&L responsibility for assigned EVS operations, ensuring sound financial management and margin improvement.
- Conduct regular client meetings and participate in Quarterly Business Reviews (QBRs) to assess performance and identify opportunities for service enhancement.
- Oversee training, onboarding, and performance development of EVS leaders and hourly colleagues in collaboration with the People & Culture team.
- Serve as a key recruiter and developer of future XENDELLA management talent within EVS operations.
- Ensure compliance with all local, state, and federal regulations, as well as infection control and safety standards.
- Promote operational excellence by identifying and implementing innovative practices and process improvements.
- Manage and strengthen client relationships to support satisfaction, retention, and growth opportunities.
- Partner with business leaders to drive alignment between EVS operations and broader organizational goals.
- Maintain readiness for inspections, audits, and crisis management situations, escalating issues as appropriate to Executive Leadership.
- Collaborate across departments (Facilities, Plant Operations, Patient Transport, etc.) to ensure seamless service delivery.
- Perform other related duties and responsibilities as assigned.
Benefits
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance
- 401(k) Savings Plan
- Paid Time Off: Vacation, Holiday, Sick Time
- Employee Assistance Program (EAP)
- Career Growth Opportunities
- Paid Weekly and other Various Employee Perks and Rewards
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What This Job Offers
Job Type
Full-time
Career Level
Director
