Associate Business Manager

P.L. Marketing, Inc.Newport, KY
Onsite

About The Position

As an Associate Business Manager, you will be responsible for managing and growing a portfolio of small to mid-sized CPG clients, owning both business performance and day-to-day execution. This role operates with guidance and oversight from a Senior Business Manager (SBM) and/or Director and is designed to build the skills necessary to independently manage larger, more complex client businesses over time. The Associate Business Manager combines strategic thinking and hands-on execution, serving as the primary driver of results across the assigned desk.

Requirements

  • 4-year degree in Business, Marketing, Operations, Economics or equivalent education
  • 4+ years of relevant industry experience
  • Proficient Microsoft Office applications including Outlook, Excel and PowerPoint
  • Capacity to learn multiple computer systems and web-based applications
  • Capability to collaborate with others and contribute effectively to a team
  • Expert organizational, analytical and problem-solving skills
  • Highly motivated self-starter who can work with minimal supervision
  • Ability to effectively craft and deliver a message to senior level executives
  • Ability to work under pressure, meet deadlines, prioritize and multi-task
  • Adapt to advancing technology and Kroger systems

Nice To Haves

  • Administrative support position in office environment
  • Data analysis and reporting experience
  • Retail or grocery experience in a HQ environment
  • DSD Experience is a plus

Responsibilities

  • Relationship management: Lead and strengthen client engagement. Serve as the primary day-to-day point of contact for assigned clients, aligning strategies and fostering collaboration with Kroger stakeholders with guidance from a SBM or Director as needed Ensure transparency, efficiency, and alignment across clients, Kroger, and internal teams Lead day-to-day client engagement, escalating complex, strategic, or high-risk topics appropriately
  • Insights & analytics: Leverage data to drive strategic decisions. Pull and manage data through 84.51 Stratum, OnDemand and related systems Create and distribute weekly & period scorecards and standard reports Analyze and monitor performance to identify opportunities or risks Translate data into clear, actionable recommendations, aligned to business objectives Ensure data accuracy, consistency and professional deliverable formatting
  • Promotional planning: Develop and execute strategies to drive growth. In partnership with SBM and/or Director develop, execute and support promotional plans aligned with client strategy and Kroger’s guardrails, providing strategic, analytic, technical, and administrative support Communicate promotional strategies to stakeholders to ensure effective execution Monitor performance and recommend optimization opportunities based on results
  • KOMPASS and innovation: Drive assortment and new item success. Support clients through the KOMPASS process, recommending new product introductions and merchandising opportunities with Senior Business Manager or Director guidance Assist in aligning brand and product strategies with Kroger category objectives Coordinate execution of new item setup and launch readiness
  • Administration: Own timely & flawless administrative support Manage Kroger and internal systems and tools (ex. 1worldsync, Syndigo, DemandTec, MS Planner and Sharepoint, etc.) Own execution of processes, documentation and form submissions (examples include item setup, contracts, and promotional workflows). Support client payment reconciliation process Ensure accuracy, completeness, and timeliness across all administrative activities. Coordinate with support resources when applicable while retaining accountability for outcomes and execution quality.
  • Project Management: Manage and communicate progress and timelines on tasks & projects Prioritize workload and manage responsibilities within established guidelines Work effectively with cross-functional teams to accomplish shared goals
  • Industry voice of three sixty: Professionally represent and promote three sixty Serve as an ambassador, representing three sixty Merchandising Solutions to clients, Kroger stakeholders, and the overarching community Build credibility through consistent execution, insights, and professional communication Develop industry knowledge and presence over time, strengthening effectiveness and leadership capability
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