Associate Business Manager

Acosta • Scottsdale, AZ

2d

About The Position

The Associate Business Manager (ABM) is a key member of Acosta's dedicated Natural Channel team, supporting Unilever's business across leading natural and specialty retailers. The role provides critical support to three Business Managers and serves as the primary administrator for Unilever's Evergreen Trade Promotion Management (TPM) system, while also supporting deduction management across the Natural Channel.

The ABM manages trade promotions, maintains customer and promotional documentation, monitors trade investments, and assists with deduction research and resolution. The position works closely with Sales, Finance, Customer Operations, Revenue Growth Management, distributors, and retailer partners to ensure accurate execution of customer programs and compliance with Unilever trade management processes.

This development role offers exposure to customer management, trade planning, financial processes, and strategic business operations, with a potential pathway to a Business Manager position based on successful performance.

Requirements

• Bachelor's degree preferred or equivalent business experience.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills and attention to detail.

Nice To Haves

• Experience in sales support, account management, deductions, customer operations, finance, or trade promotion management.
• Experience with TPM systems, trade spending processes, or deduction management.

Responsibilities

• Serve as the primary administrator for Unilever's Evergreen Trade Promotion Management system.
• Create, update, validate, and maintain promotional activities, customer agreements, pricing programs, and trade investments.
• Ensure promotional plans and customer funding are accurately reflected in Evergreen; monitor system accuracy and identify and resolve discrepancies.
• Upload and maintain contracts, promotional documentation, and supporting materials, and maintain organized records for compliance, audit readiness, and internal controls.
• Support trade spending management by ensuring investments align with approved customer programs and budgets.
• Generate and analyze Evergreen reports to support business planning and decision-making.
• Support deduction tracking, validation, research, and resolution across Natural Channel customers and distributors.
• Gather supporting documentation for deduction claims and partner with Business Managers, customer operations, and finance teams to resolve open deductions in a timely manner.
• Maintain detailed records of deduction activity and supporting documentation; help identify deduction trends and process improvement opportunities.
• Provide day-to-day support to three Business Managers across multiple customers, distributors, and brands.
• Assist with customer planning, promotional execution, reporting, sales analysis, customer business reviews, internal meetings, and planning presentations.
• Coordinate information across internal stakeholders to support timely execution of customer initiatives.
• Maintain customer files, contracts, and business records, and follow up on business priorities.
• Partner with Sales, Finance, Customer Operations, Revenue Growth Management, and retailer and distributor contacts on trade programs, deductions, and customer requirements.
• Contribute to process improvement initiatives that improve efficiency and accuracy across the Natural Channel team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level