Associate Business Manager
About The Position
The Associate Business Manager (ABM) is a key member of Acosta's dedicated Natural Channel team supporting Unilever's business across leading natural and specialty retailers. The role provides critical support to three Business Managers and serves as the primary administrator for Unilever's Evergreen Trade Promotion Management (TPM) system, while also supporting deduction management activities across the Natural Channel. The ABM manages trade promotions, maintains customer and promotional documentation, monitors trade investments, and assists with deduction research and resolution. The position works closely with Sales, Finance, Customer Operations, Revenue Growth Management, distributors, and retailer partners to support accurate execution of customer programs and compliance with Unilever trade management processes. This development position offers exposure to customer management, trade planning, financial management, and strategic business operations. Successful performance can provide a pathway to advancement into a Business Manager position supporting Unilever's Natural Channel business.
Requirements
- Strong analytical, organizational, and problem-solving skills.
- Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication skills and attention to detail.
Nice To Haves
- Bachelor's degree or equivalent business experience.
- Experience in sales support, account management, deductions, customer operations, finance, or trade promotion management.
- Experience with TPM systems, trade spending processes, or deduction management.
Responsibilities
- Serve as the primary administrator for Unilever's Evergreen Trade Promotion Management system.
- Create, update, validate, and maintain promotional activities, customer agreements, pricing programs, and trade investments.
- Ensure promotional plans and customer funding are accurately reflected in Evergreen; monitor system accuracy and resolve discrepancies.
- Upload and maintain contracts, promotional documentation, supporting materials, and organized records for compliance, audit readiness, and internal controls.
- Support trade spending management by ensuring investments align with approved customer programs and budgets.
- Generate and analyze Evergreen reports to support business planning and decision-making.
- Track, validate, research, and support resolution of deductions across Natural Channel customers and distributors.
- Gather supporting documentation for deduction claims and partner with Business Managers, Customer Operations, and Finance to resolve open deductions in a timely manner.
- Maintain detailed deduction records, identify trends, and recommend process improvements to reduce future claims.
- Provide day-to-day support to three Business Managers across multiple customers, distributors, and brands.
- Assist with customer planning, promotional execution, reporting, sales analysis, customer business reviews, internal meetings, and planning presentations.
- Coordinate information across internal stakeholders to support timely execution of customer initiatives.
- Maintain customer files, contracts, and business records; provide operational support and follow up on business priorities.
- Partner with Sales, Finance, Customer Operations, Revenue Growth Management, and retailer and distributor contacts on trade programs, deductions, and customer requirements.
- Contribute to process-improvement initiatives that drive efficiency and accuracy across the Natural Channel team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
