Associate Branch Manager - Landscape

The Greenery Inc•Hilton Head Island, SC

2d•$80,000 - $90,000•Onsite

About The Position

The Associate Branch Manager is responsible for assisting with the overall success and day-to-day operations of the branch business unit. The Associate Branch Manager should lead and empower his/her team to operate at their highest level to achieve all Branch success metrics including: Safety, Quality, Productivity, Growth and Profitability. The Associate Branch Manager is responsible for the financial success of their book of business and will participate in the development and management of annual operational budgets, strategic sales plans, customer Relationship Management and Labor Management and Efficiency. Dependent on size and scope of branch, this position reports to the Branch Manager or Regional Vice President and works closely with all departments of business to guarantee successful operations.

Requirements

Excellent leadership and management skills
Excellent sales, customer service, and interpersonal skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to prioritize tasks, delegating when appropriate
Proficient with Microsoft Office Suite or related software
Bachelor’s degree or commensurate work experience preferred
A minimum of three years of management experience preferred
Frequently required to drive for short to long distances
Prolonged periods standing, walking, stretching, bending, climbing ladders, kneeling, and pulling
Must be able to lift up to 50 pounds at a time
Must be physically able to operate power equipment
Must be able to work in a variety of weather conditions

Responsibilities

Monitor safety, quality, and productivity on an ongoing basis
Oversees the daily workflow and operations of the book of business
Support and management of all customer accounts
Models and enforces all company policies and procedures
Manage key relationships (vendors, clients, coworkers) to achieve sales, renewal and retention goals
Ensure that jobs are completed according to contract and within budget
Monitors, mentors, and leads branch team in order to balance company goals with employee satisfaction
Provide support for irrigation system management when necessary
Work with Fleet Team to ensure proper assets are acquired, utilized and maintained
Foster a collaborative environment to enhance teamwork and problem-solving
Interview, hire, supports recruiting, training and development of staff
Responsible for employee recognition at all levels within the book of business
Ensure branch staffing levels meet the needs of the business
Responsible for P&L ownership for the book of business
Work with Human Resources to address promotions, demotions, corrective actions, terminations, personnel staffing and training needs
Manage Aspire and other integrated software systems to maximize operational performance
Conduct performance and compensation reviews in coordination with Human Resources and Branch Manager
Work with the Branch Manager to develop and establish the branch’s annual budget