About The Position

The Associate Boutique Manager leads the retail team to sell clothes, deliver world-class experiences, and build loyal client relationships. The role balances sales and service by ensuring the right people are in the right place at the right time, and takes ownership of or escalates details across People, Clients, Product, Space, Risk, and Operations that contribute to an exceptional shopping experience. The Associate Boutique Manager manages the retail team’s day-to-day performance in support of business objectives, progressive career development, and an excellent employee experience. The role also works with Business Support partners to lead the department’s day-to-day function in support of corporate objectives. Aritzia’s Boutique Management Department leads specialized teams to sell clothes and deliver world-class experiences. The position calls for a commitment to Aritzia’s Business and People Leadership principles, collaboration with cross-functional partners, dedication to quality and business results, ongoing learning and development, and a strong understanding of the industry. The manager represents Aritzia’s brand, aesthetic, and style fundamentals while setting trends and influencing culture.

Requirements

  • Commitment to learn, apply, champion, and enrich Aritzia’s Business and People Leadership principles.
  • Ability to collaborate strategically with cross-functional partners toward shared business outcomes.
  • Skills and/or education that are an asset to performing the role, with commitment to continuous learning and development and inspiring growth in others.
  • Dedication to quality and investing in results that add value to the business.
  • Deep understanding of and commitment to the industry.
  • Great sense of style and ability to represent Aritzia’s brand, aesthetic, and style fundamentals while setting trends and influencing culture.

Responsibilities

  • Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
  • Balance sales and service by ensuring the right people are in the right place at the right time.
  • Own or escalate details across People, Clients, Product, Space, Risk, and Operations to enable an exceptional shopping experience.
  • Manage the retail team’s day-to-day performance in support of business objectives, career development, and employee experience.
  • Work with Business Support partners to lead the department’s day-to-day function in support of corporate objectives, career development, and employee experience.

Benefits

  • Competitive pay package and performance-based pay increases.
  • Base wage range of $35.00–$39.00 USD per hour.
  • Aspirational workspace in boutiques designed for beauty, creativity, and inspiration, including top-of-the-line sound systems.
  • Product discount.
  • Aritzia Virtual Wellness: 24/7 resources supporting physical, mental, social, and financial wellbeing.
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