Part Time (30 Hours) Associate Banker, Knoxville Branch, Peoria, IL

JPMorganChase • Peoria, AZ

6d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by creating welcoming, memorable experiences for clients. You use banking solutions and financial technology alongside friendly, attentive service to build lasting relationships and help clients work toward their financial goals. This is a part-time role scheduled for 30 hours at the Knoxville Branch in Peoria, Illinois.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships by demonstrating genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, and use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
• Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with everyday banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED