Part Time (30 Hours) Associate Banker, Nutley Center St Branch, Nutley NJ
About The Position
As an Associate Banker at Chase, you represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to deliver exceptional client experiences. You build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. This is a part-time position for 30 hours at the Nutley Center St Branch in Nutley, New Jersey. The role involves greeting clients, managing lobby traffic and appointments, servicing accounts and opening new accounts, helping clients use digital and self-service banking tools, and supporting branch operations. All work must comply with applicable bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, engage clients to understand and help, and anticipate their needs.
- Ability to resolve client issues quickly and accurately with attention to detail.
- Ability to work collaboratively as a team to deliver seamless service.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome and greet clients as they enter the branch, provide friendly and attentive service, use a tablet to manage lobby traffic and check clients into the waiting queue, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients' financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.
Benefits
- Competitive total rewards package.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
