Part Time (30 Hours) Associate Banker, Main St Salinas Branch, Salinas, CA Bilingual Spanish Required

JPMorganChase • Salinas, CA

3d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by combining friendly, attentive service with banking solutions and financial technology. You will contribute to branch success by delivering exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals. This is a part-time position scheduled for 30 hours at the Main St Salinas Branch in Salinas, California. Reading and speaking both English and Spanish are required.

The position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to read and speak both English and Spanish.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build meaningful client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED