Part Time (30 Hour) - Associate Banker - (New Build) South Strand - Myrtle Beach, SC
About The Position
As an Associate Banker at Chase, you represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create memorable client experiences. You contribute to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients achieve their financial goals. The role involves greeting clients, managing lobby traffic and appointments, servicing accounts, opening accounts, assisting with day-to-day transactions and self-service banking technology, and supporting branch operations. You will work collaboratively with branch team members and follow applicable bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively as a team to deliver seamless service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
- Partner with branch team members to help clients achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Commission-based pay and/or discretionary incentive compensation may be available for eligible roles.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
