Associate Banker, 40 Hours, Jackson, WY - Jackson Hole Branch

JPMorganChase • Jackson, WY

1d

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. You will contribute to branch success by creating exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to deliver consistent, seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, help them feel heard and cared for, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED