Part Time (30 Hours) Associate Banker, Baldwin Place Branch, Baldwin Place, NY

JPMorgan Chase & Co.•Baldwin Place, NY
•$25 - $30•Onsite

About The Position

As an Associate Banker within Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role is part-time for 30 hours at the Baldwin Place Branch in Baldwin Place, New York.

Requirements

  • Ability to put clients first and deliver attentive, friendly service in a welcoming environment.
  • Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
  • Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
  • Ability to resolve client issues quickly and effectively with attention to detail.
  • Ability to work collaboratively with a team to deliver seamless service.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.

Nice To Haves

  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.

Responsibilities

  • Welcome clients as they enter the branch, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
  • Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
  • Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
  • Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
  • Perform branch operations, which may include managing the cash vault, ATM, or other cash devices while following bank policies and procedures.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching. Additional benefits and programs are available based on eligibility.
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