Part Time (30 Hours) Associate Banker, Brockport Branch, Rochester, NY

JPMorgan Chase & Co. • Village of Brockport, NY

18h • $20 - $25 • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to support clients. You contribute to branch success by creating exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. This is a part-time position for 30 hours at the Brockport Branch in Rochester, New York.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, use a tablet to manage lobby traffic and waiting queues, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technologies, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, showing empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED