Part Time (20 hour) Associate Banker Kraemer Branch, Brea, CA

JPMorganChase • Brea, CA

12d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by combining hospitality, banking solutions, financial technology, and attentive service. You contribute to branch success by creating exceptional client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients achieve their financial goals.

This is a 20-hour part-time position at the Kraemer Branch in Brea, California. The role includes welcoming clients, supporting account servicing and new account openings, helping clients use digital and self-service banking, and performing branch operations. The position must comply with applicable bank policies, procedures, and regulatory requirements. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries, under Section 19 of the Federal Deposit Insurance Act.

Requirements

• Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, understand and help with their needs, and anticipate client needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively to provide seamless service and elevate the client experience.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, regulatory requirements, and banking requirements.
• Educate and assist clients with day-to-day transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED