Associate Banker, 30 Hours, Temple, PA - Temple 5th Street Hwy Branch

JPMorganChase • Temple, PA

1d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by creating memorable client experiences and providing welcoming, attentive service. You will build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role contributes to branch success by delivering exceptional client experiences and using banking solutions and financial technology to serve clients.

Requirements

• Ability to put clients first, exceed expectations, provide attentive and friendly service, and create a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to collaborate as a team to elevate the client experience and deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients as they enter the branch, create a welcoming environment, manage lobby traffic with a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and technology self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while adhering to bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED