Associate Banker II - Flourtown PA (30 Hours)

TD • Flourtown, PA

9d • $22 - $28 • Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by providing everyday banking services and supporting consumer product needs. The role builds client relationships through accurate transactions, needs-based conversations, education about products and digital services, and referrals to appropriate specialists, while following risk and regulatory standards. The Associate Banker may serve as the financial center’s first point of contact, manage client flow, and resolve routine requests or escalate non-standard issues. The position is scheduled for 30 hours and may require work during operating hours, including evenings, weekends, and holidays.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills, ability to schedule and prioritize work, and ability to work independently within deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage in-person and phone client flow, respond to inquiries, resolve routine issues, and refer clients to appropriate partners.
• Deliver a consistent, relationship-driven client experience as a hospitality ambassador for the financial center.
• Provide accurate and efficient everyday banking transactions and support basic consumer account opening and maintenance.
• Identify client needs and opportunities through meaningful conversations, recommend appropriate solutions, and make referrals to specialists.
• Educate clients about banking products, services, and digital capabilities to support convenience and financial well-being.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform a broad range of client transactions and multi-step activities within established financial limits.
• Assess routine client problems using standard procedures and escalate non-standard issues or risks as appropriate.
• Maintain compliance with company guidelines, AML laws, and regulatory requirements; verify client identification and follow authentication and documentation standards.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and contribute to a positive, collaborative team environment and continuous performance development.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED