Associate Banker, 20 Hours, Boiling Springs, SC - Boiling Springs Branch

JPMorgan Chase & Co. • Boiling Springs, SC

1d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role contributes to branch success through client service, account support, and branch operations.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, manage lobby traffic using a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while following policies, procedures, and regulatory and banking requirements.
• Educate clients about day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions to help clients achieve their financial goals in collaboration with branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
• Resolve client issues quickly and accurately, with attention to detail, and work collaboratively to deliver consistent, seamless service.
• Learn products, services, and procedures quickly and accurately.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED