Part-Time (30 Hours) Associate Banker, Brookings Branch, Brookings, OR

JPMorganChase • Brookings, OR

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About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture through welcoming, attentive service and the use of modern banking solutions and financial technology. You contribute to branch success by delivering strong client experiences, building trusted relationships, and sharing product knowledge and solutions to help clients work toward their financial goals. This is a part-time position for 30 hours at the Brookings Branch in Brookings, Oregon.

Requirements

• Ability to put clients first, exceed expectations, and create a welcoming environment through attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
• Ability to communicate clearly and politely, engage clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic and waiting queues using a tablet, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with everyday banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions in collaboration with branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED