Associate Banker, 20 Hours, Ijamsville, Maryland - Lake Linganore Branch

JPMorgan Chase & Co. • Linganore, MD

1d • Onsite

About The Position

As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role supports branch success through client service, account servicing and maintenance, new account opening, guidance on digital banking tools, and branch operations. The position is listed as 20 hours at the Lake Linganore Branch in Ijamsville, Maryland.

Requirements

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to deliver attentive, friendly service and create a welcoming environment while putting clients first.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand client needs, and anticipate those needs.
• Ability to resolve client issues quickly and accurately with attention to detail.
• Ability to work collaboratively with a team to provide seamless service.
• Ability to learn products, services, and procedures quickly and accurately.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide friendly and attentive service, manage lobby traffic with a tablet, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, regulatory requirements, and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED