Associate Banker, 30 Hours, Alexandria, LA - Memorial Dr Alexandria Branch

JPMorgan Chase & Co. • Alexandria, LA

5d • Onsite

About The Position

As an Associate Banker at Chase, you represent the brand and culture by combining attentive, welcoming service with banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. The position includes client service, account servicing and opening, technology education, and branch operations, all performed in accordance with applicable policies and requirements.

Requirements

• Ability to put clients first and exceed their expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively to provide seamless, caring, and sincere service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch, provide attentive and friendly service, manage lobby traffic and the waiting queue using a tablet, and schedule or cancel client meetings.
• Service and maintain accounts and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions; partner with branch team members to help clients achieve financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package.
• Commission-based pay and/or discretionary incentive compensation may be available in eligible roles.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED