Associate Banker, 30 Hours, Canfield, OH - Canfield Branch
About The Position
As an Associate Banker at Chase, you will represent the company’s brand and culture by providing welcoming, attentive service and using banking technology to create memorable client experiences. You will contribute to branch success by building trusted client relationships, sharing product knowledge and solutions, and helping clients work toward their financial goals. The position is listed as 30 hours at the Canfield Branch in Canfield, Ohio. You will assist with account servicing and maintenance, open new accounts, educate clients about everyday banking and self-service technology, and perform branch operations. You must follow applicable bank policies, procedures, and regulatory requirements. Chase describes a competitive total rewards package, with compensation and benefits subject to role, location, and eligibility.
Requirements
- Ability to put clients first, exceed expectations, provide attentive and friendly service, and create a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
- Ability to communicate clearly and politely, understand and help clients, and anticipate their needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively with a team to deliver seamless, caring service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients as they enter the branch; manage lobby traffic and waiting queues using a tablet; and schedule or cancel client meetings.
- Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
- Help clients with day-to-day banking transactions and explain self-service options, including the Chase Mobile App, Chase.com, and ATMs.
- Build relationships by listening actively, asking thoughtful questions, demonstrating empathy, and sharing relevant product knowledge and solutions; partner with branch colleagues to support clients’ financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
