Part Time (20 Hours) Associate Banker, Plumstead Square Branch, Pipersville, PA

JPMorgan Chase & Co. • Doylestown Township, PA

15h • Onsite

About The Position

As an Associate Banker within Chase, you will represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You will build trusted client relationships, share product knowledge and solutions, and help clients work toward their financial goals. The role contributes to branch success through client service, account support, technology education, and branch operations.

Requirements

• Ability to put clients first and exceed expectations by delivering attentive, friendly service and creating a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand and help with their needs, and anticipate client needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients as they enter the branch and provide friendly, attentive service; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts while complying with applicable policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions, including use of the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, demonstrating empathy, sharing product knowledge and solutions, and partnering with branch team members to support clients’ financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED