Associate Banker II - Woodbridge (30 Hour)

TD•Woodbridge, NJ

4d•$22 - $28•Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by supporting clients with everyday banking, basic consumer account opening and maintenance, and consumer product needs. The role combines accurate transaction processing with needs-based conversations, helping clients understand available options, identifying opportunities to support their financial goals, and referring them to appropriate partners. It may serve as the first point of contact and hospitality ambassador at a financial center, managing client flow and addressing routine inquiries and requests. The position performs a broad range of client transactions and multi-step activities within established financial limits, uses banking knowledge and available tools to recommend solutions, and escalates non-standard issues as appropriate. The role operates in accordance with TD’s risk, regulatory, AML, authentication, documentation, and ethical standards. The Associate Banker II creates personalized client interactions, educates clients about banking products, services, and digital capabilities, and conducts proactive outreach, including scheduling appointments. The role contributes to a positive team environment, completes required training, and participates in development and performance activities. The position is scheduled for 30 hours and may require work during operating hours, including evenings, weekends, and holidays as scheduled.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated effective problem-solving skills and sound judgment.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing or financial institution setting.
Notary license.

Responsibilities

Manage in-person and phone client flow and serve as a first point of contact for inquiries, issue resolution, and referrals.
Deliver accurate and efficient everyday banking transactions, basic account opening and maintenance, and multi-step client activities within established financial limits.
Build client relationships through personalized, needs-based conversations and identify opportunities to support clients’ financial goals.
Educate clients about banking products, services, and digital capabilities, and connect them with appropriate specialists or partners.
Conduct proactive inbound and outbound client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Use knowledge, insights, tools, and resources to evaluate client needs and recommend appropriate solutions.
Balance client needs with sound judgment, policy adherence, and risk awareness; identify discrepancies and risk indicators and escalate appropriately.
Verify client identification, maintain data integrity, and follow authentication, documentation, AML, regulatory, and company standards.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in development and performance activities.
Advocate for clients with empathy, integrity, and a long-term perspective.