Associate Banker II (US)

TD • Sun City Center, FL

1d • $22 - $28 • Onsite

About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking services and supports consumer product needs through accurate, confident, and clear interactions, helping clients understand their options and work toward financial goals while adhering to risk and regulatory standards.

The position combines transactional work with needs-based client engagement. It may serve as the first point of contact at the financial center, managing in-person and phone traffic and providing a high-touch experience. The Associate Banker II handles everyday transactions and basic consumer account opening and maintenance, identifies client needs, recommends solutions, and connects clients with appropriate specialists. The role also supports inbound and outbound client acquisition and relationship-deepening efforts, performs multi-step activities within established financial limits, and resolves routine issues while escalating non-standard matters.

The role is based in Sun City Center, Florida, and is scheduled for 30 hours. The listed pay range is $22.00–$27.75 USD. TD describes its Total Rewards package as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Training and onboarding are provided.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serve as the first point of contact for inquiries and issue resolution, and refer clients to appropriate partners.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Create personalized interactions that build trust and strengthen ongoing client relationships.
• Educate clients about banking products, services, and digital capabilities, and connect them with specialists to support their financial goals.
• Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform everyday banking transactions and basic consumer account opening and maintenance accurately and efficiently.
• Identify client needs and opportunities, recommend appropriate solutions, and initiate referrals to specialists and partners.
• Perform and make decisions on a broad range of client transactions and multi-step activities within established financial limits.
• Assess and resolve routine client problems using standard procedures and escalate non-standard issues as appropriate.
• Maintain compliance with company guidelines, AML laws, and regulatory requirements, including verifying client identification and following authentication, documentation, and data-integrity standards.
• Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
• Complete required training and continuously strengthen risk and compliance knowledge.
• Contribute to a positive, collaborative team environment, take accountability for performance, and share insights and best practices.
• Demonstrate empathy, integrity, sound judgment, and adherence to TD’s code of conduct and ethical standards.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, and onboarding.
• Reward and recognition.
• Variable compensation or incentive awards may be available, generally through participation in an incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED