Full-Time Associate Banker II, Chazy (Upstate NY)

TD • Chazy, NY

1d • $22 - $28 • Onsite

About The Position

The Associate Banker II brings TD’s human, relationship-driven banking experience to life by delivering everyday banking services and supporting consumer product needs. The role builds meaningful client relationships through accurate, confident, and clear service, helping clients understand their options and work toward financial goals while adhering to risk and regulatory standards.

The position combines transactional excellence with needs-based client engagement. It handles everyday banking transactions and basic consumer account opening and maintenance, manages client flow as a hospitality ambassador, identifies client needs, and connects clients with appropriate partners. The role also performs a broad range of client transactions and multi-step activities within established financial limits, addresses routine requests, and escalates non-standard issues.

The role is based in Chazy, New York, and is scheduled for 40 hours. The listed pay range is $22.00–$27.75 USD per hour. The position includes client-facing work at the financial center, training and development, and participation in a team environment.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage in-person and phone client flow as a first point of contact, addressing inquiries, resolving issues, and referring clients to appropriate partners.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Build trust through personalized, client-first interactions and strengthen ongoing client relationships.
• Educate clients about banking products, services, and digital capabilities, and connect them with specialists to support their needs and long-term goals.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Complete accurate and efficient everyday banking transactions and basic consumer account opening and maintenance.
• Identify client needs and opportunities, recommend appropriate solutions, and initiate referrals to specialists and other partners.
• Perform and make decisions on a broad range of client transactions and multi-step activities within established financial limits.
• Use sound judgment, follow policy, and maintain risk awareness to achieve compliant and responsible outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, anti-money-laundering, and other regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and continuously strengthen risk and compliance knowledge.
• Contribute to team performance by collaborating, sharing insights and best practices, participating in development activities, and embracing diverse perspectives.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and access to an online learning platform.
• Variable compensation or incentive awards may be available, generally through participation in an incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED