Associate Banker II/Haddonfield (30hrs)

TD•Haddonfield, NJ
•$22 - $28•Onsite

About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to life by serving as a trusted partner to clients. The role delivers everyday banking services and supports consumer product needs while building meaningful relationships with accuracy, confidence, and clarity. It helps clients understand their options, feel supported in pursuing their financial goals, and receive appropriate solutions while adhering to TD’s risk and regulatory standards. The position combines transactional excellence with needs-based client engagement. It supports everyday banking and basic consumer account opening and maintenance, may serve as the first point of contact and hospitality ambassador at the financial center, manages client flow, and identifies needs and opportunities for referrals to appropriate partners. The role performs a broad range of client transactions and multi-step activities within established financial limits, addresses routine issues using standard procedures, and escalates non-standard issues as needed. This position is based in Haddonfield, New Jersey, and is scheduled for 30 hours. The pay range is $22.00–$27.75 per hour. TD provides job-related training and onboarding, development conversations, access to an online learning platform and mentoring programs, and a competitive benefits package.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
  • Demonstrated effective problem-solving skills and sound judgment.
  • Ability to schedule and prioritize work, work independently, and meet deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Manage client flow in person and by phone, serving as a first point of contact for inquiries, issue resolution, and referrals.
  • Deliver a consistent, relationship-driven client experience aligned with TD’s service strategy.
  • Build trust and strengthen client relationships through personalized, client-first interactions.
  • Educate clients about banking products, services, and digital capabilities, and connect them with specialists when appropriate.
  • Proactively reach out to clients, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
  • Complete accurate and efficient everyday banking transactions, basic consumer account opening and maintenance, and multi-step activities within established financial limits.
  • Identify client needs and opportunities, recommend appropriate solutions, and initiate referrals to specialists and other partners.
  • Use knowledge of banking products, insights, tools, and resources to evaluate and recommend client solutions.
  • Balance client needs with sound judgment, policy adherence, and risk awareness.
  • Verify client identification, maintain data integrity, and follow authentication and documentation standards, including AML and regulatory requirements.
  • Identify discrepancies, material changes, and risk indicators and escalate them in accordance with policy and procedure.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
  • Participate in performance and development activities and take accountability for outcomes.
  • Follow TD’s code of conduct and ethical standards and protect clients, colleagues, and the Bank.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Variable compensation or incentive awards, including potential eligibility for cash and/or equity awards
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