Premier Banker- Haddonfield

TD • Haddonfield, NJ

4d • $26 - $39 • Onsite

About The Position

The Premier Banker serves as the primary contact for a complex portfolio of mass affluent clients, proactively managing their complete banking relationships and connecting them with specialists to meet their financial needs. Working in a bank location, the role grows, deepens, and retains client relationships by delivering convenient, personalized banking, sales, and advice. The Premier Banker provides a connected client experience and builds lasting relationships through high-quality service.

The role requires in-depth knowledge of banking and credit products, processes, and offerings, as well as collaboration with partners in wealth, commercial, small business, and lending. The Premier Banker conducts needs-based conversations, reviews client financial information, recommends solutions, supports loan applications and closings, and ensures compliance with applicable banking, wealth, FINRA, mortgage-lending, and anti-money-laundering requirements. The position also supports and coaches bank staff on the Premier program and referrals, and may train and mentor newer colleagues.

This position is classified as a loan originator and mortgage loan originator under applicable regulations. The employee must be eligible for employment with a covered financial institution and for NMLS registration. Satisfactory criminal background and credit checks, and required applicant disclosures or certifications, are required by federal law.

Requirements

• High school diploma or GED.
• At least 2 years of financial or banking experience.
• Consultative sales experience.
• Understanding of and experience with retail and small business banking.
• Experience interacting with mass affluent and high-net-worth clients.
• Must maintain active NMLS registration upon hire and be eligible for registration as a registered mortgage loan originator.
• Must be eligible for employment with a covered financial institution under applicable Regulation Z standards.
• Satisfactory criminal background check and credit report check, and required statements or certifications regarding government agency findings.
• Strong relationship-building and selling skills.
• Detail-oriented, well-organized, self-starter with high energy and attention to quality.
• Ability to use client relationship tools, provide advice-based solutions, and collaborate with internal partners.
• Ability to adhere to applicable Retail and Wealth policies, procedures, FINRA requirements, banking regulations, and AML procedures.

Nice To Haves

• Bachelor's or university degree, or equivalent experience.
• Successful completion of the Securities Industry Essentials Exam (SIE).
• Life and Health license.

Responsibilities

• Manage and grow a portfolio of mass affluent clients by proactively addressing their banking needs using an advice-based approach.
• Acquire, retain, and deepen client relationships by converting referrals and leads and conducting outbound prospecting.
• Contact clients by phone, email, appointments, and other means; conduct needs-based conversations and review and analyze financial information.
• Recommend appropriate banking solutions and service options, and coordinate introductions and interactions with internal partners.
• Deliver the TD Premier program to eligible clients and serve as a single point of contact, connecting clients with partners as needed.
• Provide client service, resolve moderately complex concerns, and escalate banking-related issues and risks when appropriate.
• Discuss loan products and applications with clients, facilitate application intake, prepare documents, and conduct loan closings.
• Maintain strong working relationships with wealth, commercial, small business, lending, and other partners; coordinate warm referrals and joint pipeline reviews with Wealth Financial Advisors.
• Coach bank staff on communicating the Premier program's value and making referrals for mass affluent clients; lead ongoing coaching in assigned locations.
• Implement client identification, due diligence, and enhanced due diligence procedures, and adhere to applicable policies, procedures, and regulations.
• Ensure documentation is accurate, reflects client and business intentions, and meets operational and regulatory requirements.
• Meet individual and store performance metrics and contribute to operational excellence and a positive team environment.
• Participate in performance and development activities, collaborate with colleagues, model quality service, and support an inclusive workplace.
• May train and mentor newer colleagues.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, including potential cash and/or equity incentive awards
• Training and onboarding
• Online learning platform and mentoring programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED