Associate Banker I - Piscataway (20hrs)

TD•Piscataway, NJ
•$22 - $27•Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers accurate, confident, and clear everyday banking while helping clients feel informed and supported in pursuing their financial goals and upholding risk and regulatory standards. As the first point of contact at a bank location, the Associate Banker manages client flow and provides a high-touch, relationship-driven experience. The role handles everyday banking transactions, identifies client needs, educates clients about products and self-service options, and refers them to appropriate partners or specialists. It also addresses routine client problems, follows established procedures and financial limits, and escalates non-standard issues. The position is part-time, scheduled for 20 hours. Work may include evenings, weekends, and holidays as scheduled. TD provides training and onboarding, development conversations, learning resources, and mentoring opportunities.

Requirements

  • High school diploma or GED.
  • At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
  • Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
  • Ability to complete required job-related training upon hire.
  • Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
  • Excellent communication skills, with the ability to communicate concisely, clearly, and consistently.
  • Demonstrated problem-solving skills and sound judgment.
  • Ability to schedule and prioritize work, work independently, and meet deadlines.
  • Proficiency in Microsoft Office.

Nice To Haves

  • Teller or cash-handling experience in a client-facing role or financial institution.
  • Notary license.

Responsibilities

  • Serve as the first point of contact for clients and manage in-person and phone traffic and inquiries.
  • Deliver accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
  • Build client relationships by identifying needs and opportunities, educating clients about products and digital capabilities, and referring them to appropriate partners or specialists.
  • Provide personalized, empathetic, professional service aligned with TD’s service strategy.
  • Use sound judgment, follow policies and procedures, maintain risk awareness, and ensure compliant outcomes.
  • Verify client identification and follow authentication, documentation, AML, and data-integrity standards.
  • Identify discrepancies, material changes, or risk indicators and escalate them appropriately.
  • Complete required training and strengthen risk and compliance knowledge.
  • Contribute to a positive team environment, collaborate with colleagues, share best practices, and participate in performance and development activities.
  • Act in accordance with TD’s code of conduct and ethical standards.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training and onboarding
  • Access to an online learning platform and mentoring programs
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