Associate Banker I/Mount Holly (20hrs)

TD • Mount Holly, NJ

1d • $22 - $27 • Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers accurate, confident, and clear everyday banking while helping clients feel informed, supported, and empowered to pursue their financial goals, in accordance with TD’s risk and regulatory standards.

As the financial center’s hospitality ambassador and first point of contact, the Associate Banker manages client flow, answers inquiries, resolves routine issues, and connects clients with appropriate partners. The role performs a broad range of client transactions and multi-step activities within established financial limits, identifies client needs, and educates clients about relevant banking products, services, and self-service options. Routine issues are handled using standard procedures, while non-standard matters are escalated internally.

The position requires compliance with company policies, AML laws, and regulatory requirements, including accurate identity verification, data integrity, authentication, and documentation. The Associate Banker completes required training, contributes to a collaborative team environment, and participates in development and performance activities. The position is 20 hours per week, with availability for scheduled operating hours that may include evenings, weekends, and holidays.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated effective problem-solving skills and sound judgment in decision-making.
• Demonstrated ability to schedule and prioritize work and work independently within deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Serve as the first point of contact for in-person and phone inquiries, manage client flow, resolve routine issues, and refer clients to appropriate partners.
• Deliver consistent, relationship-driven client experiences as a hospitality ambassador for the financial center.
• Create personalized, client-first interactions that establish trust and strengthen ongoing relationships.
• Perform accurate and efficient everyday banking transactions and multi-step activities within established financial limits.
• Identify client needs and opportunities, educate clients on appropriate products, services, and digital capabilities, and connect them with specialists as needed.
• Use banking knowledge, insights, tools, and resources to recommend solutions that support clients’ financial objectives.
• Balance client needs with sound judgment, policy adherence, and risk awareness to achieve compliant outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory standards.
• Identify discrepancies, material changes, or risk indicators and escalate them in accordance with policy and procedure.
• Act in accordance with TD’s code of conduct and ethical standards, protecting clients, colleagues, and the Bank.
• Complete required training and continually strengthen risk and compliance knowledge.
• Contribute to a positive team environment, collaborate with colleagues, share insights and best practices, and participate in performance and development activities.
• Prioritize and schedule work, handle multiple tasks in a fast-paced environment, and work independently within deadlines.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, including potential cash and/or equity incentive awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED