Associate Banker I (part time) Granville, Upstate NY

TD•Granville, NY

8d•$22 - $27•Onsite

About The Position

The Associate Banker I works in a TD Store location and helps deliver customer experiences while processing everyday banking transactions accurately and efficiently. The role also educates customers about TD products and services or refers them to partners for specialized solutions. The position involves customer service, cash handling, lobby leadership, operational compliance, security, and fraud prevention. It includes mentoring new tellers, assisting supervisors as directed, and completing required classroom and online training by established deadlines. This is a part-time role based in Granville, New York, with 20 scheduled hours. The listed pay range is $21.50–$26.75 USD. The role requires the ability to work weekends, evenings, and holidays as scheduled. Physical activities include frequent standing and sedentary work, continuous multitasking and operating standard office equipment, and occasional lifting, carrying, and other movements.

Requirements

High school diploma or GED.
Strong organizational skills.
Attention to detail.
Ability to function in a fast-paced and changing environment.
Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
Ability to work weekends, evenings, and holidays as scheduled.

Nice To Haves

One year of teller or cash-handling experience preferred.
Demonstrated customer-service skills preferred.

Responsibilities

Deliver the bank’s customer experience by consistently following appropriate customer-service behaviors.
Process deposits, withdrawals, loan payments, and safe deposit box payments efficiently.
Handle cash transactions, including cashing checks, verifying currency, balancing a cash drawer, and processing night deposits accurately.
Respond to and resolve customer inquiries and concerns using standard procedures, escalating matters to management when needed.
Manage lobby customer flow, welcome customers, and guide them to appropriate services.
Understand customer banking preferences and explain relevant self-service and digital options.
Conduct needs-based conversations, offer financial and digital solutions, and refer customers to appropriate partners.
Train and mentor new tellers.
Assist supervisors with daily duties as directed by Store leadership.
Complete operational activities in compliance with company guidelines and regulations, including the Bank Secrecy Act and Patriot Act.
Verify customer identities according to authentication policies and procedures.
Balance cash drawers, ATMs, and Teller Cash Dispensers or Teller Cash Recyclers as necessary.
Follow safe deposit box procedures, operations, and guidelines.
Maintain accountability for cash drawers and vaults, appropriate cash limits, and cash security.
Keep confidential customer information securely stored throughout the day.
Follow dual-control requirements and all security and audit measures to minimize potential loss.
Use bank tools and processes to detect, address, and prevent fraud.
Complete required classroom and online training by established due dates.