About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and participating in auctions; interacting with bidders; completing the tasks and processes required for successful auctions; and educating customers about how to participate. The position is centered around Austin, Texas, with travel to auctions in surrounding areas, typically up to two to four hours away. Personal mileage is reimbursed over 40 miles per day, and a rental car may be provided for some trips beyond two hours, depending on projected mileage. The Area/State Manager assigns auctions monthly based on scheduling needs, so the schedule must be flexible and adaptable. Auction days typically involve two to eight hours of work. Average monthly work is six to twelve hours, but hours fluctuate and are not guaranteed. Required training, administrative tasks, and other opportunities to develop skills may provide additional compensated hours. Training pay is $20 per hour, with pay increasing incrementally after successful positional training and as skills, proficiency, and responsibilities develop, to a range of $20–$30 per hour.

Requirements

  • High school diploma or equivalent.
  • Enjoys customer service and interacting with and helping people.
  • Tech-savvy, with strong technical troubleshooting skills.
  • Proficient in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptable and able to quickly grasp new concepts.
  • Able to manage several assignments while achieving high performance.
  • Able to think quickly in dynamic environments.
  • Works well independently and as part of a team while maintaining a team mindset.
  • Comfortable leading and interacting with a crowd.
  • Patient, clear, and concise when speaking with customers.
  • Open to feedback and coaching.
  • Able to lift up to 50 pounds when needed.
  • Able to stand for long periods and work outdoors in all weather conditions.
  • Able to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

  • Prior auction experience is appreciated but not required.

Responsibilities

  • Conduct, co-host, and otherwise participate in live auctions and events.
  • Interact with bidders and educate customers about participating in auctions.
  • Complete the necessary tasks and processes to successfully conduct auctions.
  • Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
  • Maintain equipment and materials.
  • Serve as a subject matter expert on customer resources.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Complete customer receipts and event reports.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.

Benefits

  • Competitive pay, with hourly pay ranging from $20 to $30 as skills and responsibilities develop.
  • Professional experience for a resume.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401k program.
  • Travel Pay Policy to help compensate for personal vehicle usage, when applicable.
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