About The Position

The Associate Auction Coordinator represents Auction.com at live real estate auctions, traditionally held on courthouse steps. The role involves conducting, co-hosting, and otherwise participating in auctions; interacting with bidders; completing the tasks and processes needed to run each event; and educating customers about participating in auctions. The territory is centered around Houston, Texas, with travel to surrounding areas, sometimes involving drives of two to four hours. Personal mileage is reimbursed over 40 miles per day, and a rental car may be provided for some longer trips based on projected mileage. The Area/State Manager assigns monthly auctions according to scheduling needs, so the role requires a flexible and adaptable schedule. Required training, administrative tasks, and other opportunities to build skills may provide additional paid hours. Auction days typically require two to eight hours of work. Average work is six to twelve hours per month, but hours fluctuate and are not guaranteed. Training pay is $20 per hour, increasing incrementally after positional training and as skills, proficiency, and responsibilities develop, with pay ranging from $20 to $30 per hour.

Requirements

  • High school diploma or equivalent.
  • Customer service orientation and enjoyment of interacting with and helping people.
  • Technical aptitude and troubleshooting skills.
  • Proficiency in Microsoft Office.
  • Excellent listening, verbal, and written communication skills.
  • Adaptability and ability to grasp new concepts quickly.
  • Ability to manage several assignments while achieving high performance.
  • Ability to think quickly in dynamic environments.
  • Ability to work independently and as part of a team.
  • Comfort leading and interacting with a crowd.
  • Patience and clear, concise communication with customers.
  • Openness to feedback and coaching.
  • Ability to lift up to 50 pounds when needed.
  • Ability to stand for long periods and work outside in all weather conditions.
  • Ability to regularly travel up to two hours to event locations in a personal vehicle.

Nice To Haves

  • Prior auction experience is appreciated but not required.

Responsibilities

  • Conduct, co-host, and otherwise participate in live auctions and events.
  • Interact with bidders and help complete the processes required for successful auctions.
  • Maintain professionalism with customers and on-site staff, including deputies, government employees, and attorneys.
  • Maintain equipment and materials.
  • Serve as a subject matter expert on customer resources and educate customers about participating in auctions.
  • Communicate and network professionally.
  • Collect customer information using proprietary software.
  • Complete customer receipts and event reports.
  • Participate in scheduled training and team calls.
  • Complete tasks with quality, efficiency, and attention to detail.

Benefits

  • Competitive pay.
  • Professional experience for a resume.
  • Regular training opportunities for professional growth and development.
  • Employee recognition program.
  • Employee referral program.
  • Eligibility to participate in the Auction.com 401(k) program.
  • Travel pay policy to help compensate for personal vehicle usage when applicable.
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