Associate, AI Enablement & Adoption (8 Months Contract)

OMERS • New York, NY

10d

About The Position

Reporting into the AI Transformation Office, the Associate, AI Enablement & Adoption is a people-centric guide responsible for accelerating AI fluency across the corporate office. The role combines hands-on coaching with adoption advocacy, helping employees confidently integrate Microsoft Copilot, Gemini, and Claude into their daily work. As an approachable, visible resource, the Associate provides on-demand support, lightweight training, and troubleshooting so employees can use enterprise AI tools productively, securely, and effectively.

The position helps employees apply AI to everyday tasks, including drafting emails, summarizing meetings, and generating ideas. It also supports responsible AI use by educating employees about governance policies, data privacy, risk mitigation, and safe guardrails. The role is an eight-month contract.

Requirements

• Strong practical familiarity with Microsoft Copilot, Gemini, and Claude, including basic prompt engineering and an understanding of their corporate capabilities and limitations.
• Exceptional interpersonal skills and the ability to explain technical AI concepts in accessible, actionable language for non-technical employees.
• Emotional intelligence and patience when supporting employees with varying levels of comfort and skill using AI tools.
• Strong organization, problem-solving, and prioritization skills.
• Curiosity about understanding user needs and finding solutions.

Nice To Haves

• University degree in Business, Computer Science, IT, or equivalent.
• One to two years of experience in a technology-driven role, such as corporate support, training, IT helpdesk, or technology adoption.
• Strong familiarity with the Microsoft Office Suite.
• Exposure to change management, employee enablement, or technology adoption programs in a corporate environment.

Responsibilities

• Act as an approachable, visible AI resource for employees across the office and at all levels of comfort and skill.
• Provide one-to-one and small-group troubleshooting, prompt refinement, and immediate assistance with AI tools.
• Develop and deliver lightweight micro-training and practical how-to resources demonstrating real-world AI uses for everyday tasks.
• Monitor AI tool usage and recommend targeted actions to increase adoption across teams.
• Collect employee feedback, success stories, and use-case examples to inform and refine adoption tactics.
• Help individuals apply AI to their current work, such as drafting emails, summarizing meetings, and generating ideas.
• Educate employees on AI governance policies, data privacy, risk mitigation, and safe-use guardrails.

Benefits

• Potential eligibility for an annual incentive award under the Short-term Incentive plan and, if applicable, the Long-Term Incentive plan.
• Opportunity to participate in group benefits and retirement plans.
• Employee Resource Groups with executive leader sponsorship, a Purpose@Work committee, and employee recognition programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed