Associate, AI Enablement & Adoption (8 Months Contract)
About The Position
The Associate, AI Enablement & Adoption reports to the AI Transformation Office and helps accelerate AI fluency across the corporate office. The role combines hands-on coaching with adoption advocacy, enabling employees to confidently use Microsoft Copilot, Gemini, and Claude in their daily work. As a visible, approachable resource, the Associate provides on-demand assistance, lightweight training, and troubleshooting so employees can use enterprise AI tools productively and securely. The position also supports responsible AI use by explaining governance policies, data privacy considerations, risk mitigation, and appropriate guardrails.
Requirements
- Strong practical familiarity with Microsoft Copilot, Gemini, and Claude, including prompt engineering basics and an understanding of corporate capabilities and limitations.
- Exceptional interpersonal skills and the ability to explain technical AI concepts in accessible, actionable terms for non-technical employees.
- High emotional intelligence and patience when guiding employees with varying levels of AI comfort and skill.
- Strong organization, problem-solving, and prioritization skills, and curiosity about understanding user needs and finding solutions.
Nice To Haves
- University degree in Business, Computer Science, IT, or equivalent.
- 1–2 years of experience in a technology-driven role, such as corporate support, training, IT helpdesk, or technology adoption.
- Strong familiarity with the Microsoft Office Suite.
- Exposure to change management, employee enablement, or technology adoption programs in a corporate environment.
Responsibilities
- Serve as an approachable, visible AI resource for employees at all levels of comfort and skill.
- Provide one-to-one and small-group troubleshooting, prompt refinement, and assistance with getting started with AI tools.
- Develop and deliver lightweight micro-training and practical how-to resources for everyday AI use.
- Monitor tool usage and recommend targeted actions to increase adoption across teams.
- Collect employee feedback, success stories, and use-case examples to inform and refine adoption tactics.
- Help employees apply AI to immediate tasks such as drafting emails, summarizing meetings, and generating ideas.
- Educate employees on AI governance policies and promote data privacy, risk mitigation, and safe use of AI tools.
Benefits
- Potential eligibility for an annual Incentive Award under the Short-term Incentive plan and Long-Term Incentive plan, if applicable.
- Potential participation in group benefits and retirement plans.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
