Veris Associate Account Manager (on-site)

Benecon • Lititz, PA

8d • Onsite

About The Position

The Associate Account Manager assists the VERIS Account Manager with ongoing service and support for existing VERIS groups and brokers. The role serves as a main contact point and liaison among internal Benecon staff, brokers, and groups for VERIS case-related activities. It also supports the renewal process by gathering required group renewal information before delivering it to Actuarial Services.

The position involves coordinating with brokers and internal departments, supporting plan changes and transitions to new ASO carriers, and assisting with communications about claims and reporting. The Associate Account Manager helps maintain positive relationships with broker partners, ASO carriers, and VERIS groups, and may explain basic compliance and actuarial concepts, answer questions, and help resolve issues concerning clients’ health benefits plans.

The role requires occasional travel, the ability to sit or stand and use a computer for up to 70% of the workday, and the ability to facilitate public presentations such as training and on-site group meetings. The regular schedule is 8:00 a.m. to 4:30 p.m., unless an exception is granted by the VP.

Requirements

• Associate’s degree in business or a related field.
• At least 2 years of experience working with health and welfare benefits programs.
• Occasional travel required.
• Ability to sit or stand and type using a computer for up to 70% of the workday.
• Ability to facilitate public presentations, including training and on-site meetings with groups.
• Ability to work from 8:00 a.m. to 4:30 p.m. unless an exception is granted by the VP.

Nice To Haves

• Experience with self-funded plans.
• Pennsylvania resident insurance producer licenses to sell Accident & Health and Life & Fixed Annuities insurance.

Responsibilities

• Assist with direct contact regarding existing VERIS cases for brokers, groups, sales directors, and internal Benecon departments.
• Coordinate the renewal process with brokers for VERIS cases, including following up until requirements are received.
• Coordinate plan changes and implement existing groups’ transitions to new ASO carriers.
• Coordinate with Finance to assist with communications regarding payment of claims, stop loss claims, and reporting with VERIS brokers.
• Work with other departments to enhance the unique business model of VERIS and Benecon.
• Maintain positive relationships with broker partners, ASO carriers, and VERIS groups.
• Explain basic compliance and actuarial concepts, answer questions, and help resolve issues regarding clients’ health benefits plans by working with ASO carriers and brokers.
• Gather necessary information for group renewals and deliver it to Actuarial Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree