Associate Account Manager - June 2027

Lockton • St. Louis, MO

2d • Hybrid

About The Position

Lockton Midwest is seeking Associate Account Managers to join its Risk Solutions Practice through an accelerated training program for individuals interested in personal and professional growth in the insurance industry. Associates receive developmental training, classroom learning, one-on-one coaching, and meaningful feedback while building skills for advancement. They work alongside account-team members in client consulting to address risk management needs and support client outcomes, while contributing to Lockton’s collaborative and caring culture.

The role supports the broader account team by delivering client service and transactional work, communicating with clients and carriers, completing assigned tasks and projects, and collaborating across Lockton teams. Associates are expected to uphold company policies and procedures, protect confidential information, manage deadlines and workloads, and continue developing their commercial insurance knowledge. The position offers a hybrid work environment and may require work outside normal business hours as needed.

Requirements

• Bachelor's degree with a minimum 3.3 GPA, or comparable years of corporate experience.
• Ability to self-motivate and work with varying degrees of autonomy or oversight.
• Strong customer service, communication, and project management skills.
• Ability to represent the practice and Lockton with integrity and professionalism.
• Ability to comply with company policies and procedures and proactively protect confidential client and company information.
• Exceptional attention to detail and accuracy of work product.
• Organizational and time management skills to prioritize heavy workloads and meet time-sensitive deadlines.
• Willingness to expand insurance-industry knowledge and effectiveness through extended insurance education.
• Proficiency in Office Suite, including Outlook and Excel.
• Ability to work outside normal business hours as needed.
• Legal right to work in the United States.

Responsibilities

• Successfully complete the Lockton Coverage Training Program.
• Deliver transactional excellence and outstanding customer service in support of the broader account team.
• Assist with daily client servicing, including communication with clients and carriers.
• Partner with account teams throughout the client service cycle and proactively complete designated tasks by deadlines.
• Collaborate with various Lockton teams to achieve well-executed results.
• Follow standardized policies, processes, systems, and operating procedures.
• Organize and manage time to prioritize workloads and meet time-sensitive deadlines.
• Communicate professionally to contribute to a cohesive and pleasant work environment, internally and externally.
• Protect confidential information learned while performing the position's duties.
• Complete relevant classes and workshops to support professional growth in the commercial insurance industry.
• Handle special projects as assigned.

Benefits

• Accelerated career advancement
• Comprehensive training program
• Personalized coaching
• Networking opportunities
• Balanced work environment
• Engagement in social activities
• Competitive starting salary
• May be eligible for an annual performance bonus based on organizational financial performance and individual contributions
• Hybrid work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level