Assoc Director of Student Centers and Operations

University of Richmond

1d•Onsite

About The Position

The Associate Director of Student Centers and Operations ensures the safe and effective day-to-day operations of student centers across campus, including Tyler Haynes Commons, Student Activity Complex, Greek lodges and cottages, and other spaces designated in departments within Student Development. This position plays a key role in facility management, operational planning, and collaboration with campus partners to ensure spaces are well-maintained, accessible, and student-friendly. The Associate Director has primary responsibility for approving space requests in designated student centers, and oversees the staff who manage the Commons front desk operations and marketing/communication efforts. The Associate Director serves on the CSI leadership team and works closely with the office of the Vice President and campus partners to support the evolving needs of student spaces.

Requirements

Master’s degree required, in higher education administration, college student personnel or related field
3-5+ years of experience with student centers/unions, facilities management, campus programming, or student engagement preferred.
Demonstrated success leading a team.
Demonstrated ability to work collaboratively with students, other units, and committees.
Requires valid drivers license and clean driver history

Nice To Haves

Student-centered approach to work and strong ability to work with historically underrepresented students
Comprehensive knowledge of college student development theory, program assessment, and research on student engagement theories
Knowledge about student centers facility operations
Demonstrated project management experience
Attention to detail
Ability to learn and utilize specialty software to perform work (e.g., Workday, EMS, ESM, Campus Groups)
Ability to work independently in a fast-paced, changing environment
Ability to manage budgets and work creatively within budgetary constraints
Excellent customer service skills
Basic knowledge of audio/visual and sound equipment

Responsibilities

Oversees student-centered facility operations across multiple Center for Student Involvement (CSI) spaces on campus, ensuring that all are effectively managed and student needs are prioritized.
Serves as a key liaison with the university campus operations teams, including University Facilities, Risk Management, Events, Conferences & Support Services, and Campus Police related to repair/maintenance, facility improvements, security, and future development of student spaces.
Provides strategic oversight of front desk and operations within CSI-managed spaces, ensuring alignment with broader departmental goals.
Supervises the Manager of Student Centers & Operations, who directly manages the day-to-day front desk operations, student staffing and services in Tyler Haynes Commons and other CSI student spaces, and marketing/communication efforts.
Supervises the part-time staff member who oversees the operations of the student-run radio station WDCE.
Provides support for facility maintenance, equipment and repair, and licensing agreements.
Serves as a Procurement Specialist responsible for Cost Center purchases and ensuring compliance with university purchasing and contract policies.
Submits purchase orders, requisitions, supplier requests, and contracts.
Holds and is responsible for Purchasing cards and reconciliation of purchases.
Assists full-time and part-time staff with purchases and payments, including purchase orders, requisitions, allocating credit card purchases, travel reimbursements, monitoring and record keeping, and resolving budget discrepancies.
Establishes policies, procedures, and long-term operational planning for designated student spaces, in partnership with the Office of the Vice President and campus partners.
Serves as a member of the Student Development Space Committee and contributes to discussions on future campus projects.
Oversees scheduling, approvals, and event logistics for student organization and campus-wide events within designated student spaces, including audio-visual and technology needs.
Establishes and enforces facility policies and procedures, ensuring student events are executed safely and efficiently.
Oversees key check-in/out procedures for reserved spaces.
Oversees operational functions related to fraternity and sorority complexes (10+ buildings), including lease agreements, maintenance coordination, and space utilization.
Develops and oversees the motor vehicle fleet management plan within CSI, working with Risk Management and University Facilities.
Maintains vehicle inventory and maintenance records and ensures compliance with University safety policies.
Schedules periodic cleaning and preventive maintenance.
Oversees key check-in/out procedures for approximately seven vehicles.
Contributes to long-term planning and strategy for CSI and Student Development operational improvements.
Participates in divisional and/or University committees and working groups on behalf of Center for Student Involvement (CSI).
Performs additional duties as assigned or necessary.