Assistive Technology Professional (ATP) – DME/CRT Mobility Specialist

Human Touch Home Health Care•Colorado Springs, CO

4d•Onsite

About The Position

The Assistive Technology Professional (ATP) evaluates, recommends, configures, delivers, and supports complex rehabilitation technology (CRT), durable medical equipment (DME), mobility equipment, seating, positioning systems, and related assistive technology. The ATP works directly with patients, caregivers, clinicians, referral sources, and payer representatives to provide safe, medically appropriate, and reimbursable equipment solutions. The role coordinates complex power and manual mobility cases, including power wheelchairs, custom seating and positioning, pressure-relief systems, specialty controls, and accessories. The ATP is expected to maintain a patient-centered approach while meeting applicable payer, manufacturer, and company quality requirements. This is a field-based, in-person role involving travel throughout Washington, DC, Maryland, and Northern Virginia as needed. Compensation is per complex evaluation. The posting identifies the job types as PRN or full-time; the listed benefits apply only to full-time employees. The employee may also be assigned other related duties, and duties may be adjusted to meet organizational and industry needs.

Requirements

Current RESNA Assistive Technology Professional (ATP) certification.
Experience in DME, CRT, rehabilitation technology, wheelchair seating and mobility, occupational therapy, physical therapy, rehabilitation engineering, or a related field.
Knowledge of complex power mobility devices, manual wheelchairs, custom seating, positioning components, cushions, backs, and mobility accessories.
Ability to evaluate functional mobility, seating, positioning, environmental access, and safe equipment operation.
Strong written documentation skills and ability to prepare equipment recommendations and payer-supporting documentation.
Valid driver’s license, reliable transportation, and willingness to travel throughout the DC metropolitan service territory.
Ability to safely lift, move, assemble, and transport equipment and components, generally up to 50 pounds with assistance or appropriate equipment.
Strong interpersonal skills and ability to work compassionately with individuals with disabilities, families, caregivers, and clinical professionals.

Nice To Haves

CRTS credential or willingness to obtain it.
Licensure or prior professional background as an OT, OTA, PT, PTA, rehabilitation clinician, rehab technician, or rehab engineer.
Experience with Medicare and Medicaid documentation for Group 2 and Group 3 power wheelchairs and custom seating systems.
Experience with DC Medicaid, Maryland Medicaid, Virginia Medicaid, managed-care plans, and commercial insurers.
Existing referral relationships in Washington, DC, Maryland, or Northern Virginia.
Bilingual English/Spanish communication ability.
Physical Therapy or Occupational Therapy experience.
Physical Therapy or Occupational Therapy license.

Responsibilities

Conduct in-person patient assessments, equipment trials, home evaluations, and mobility evaluations in coordination with treating clinicians.
Review prescriptions, physician documentation, therapy evaluations, and functional needs to recommend medically necessary DME and CRT solutions.
Measure and assess clients for seating, positioning, power mobility, manual mobility, pressure management, postural support, and specialty drive-control needs.
Select, configure, and justify appropriate mobility equipment, including power and manual wheelchairs, seating systems, cushions, backs, tilt/recline systems, elevating leg rests, power seat elevation, and related accessories.
Participate directly and in person in selecting complex rehabilitation power mobility devices when required for payer and regulatory compliance.
Collaborate with clinicians, rehabilitation and care facilities, case managers, caregivers, and referral sources.
Complete clinical notes, equipment specifications, home-accessibility findings, letters of medical necessity support, and required payer documentation.
Coordinate with documentation, authorization, billing, and customer-service teams to address missing clinical information, denials, appeals, and funding requirements.
Coordinate equipment ordering, delivery, setup, fitting, programming, adjustment, and patient or caregiver training.
Perform final delivery checks to verify safe operation, fit, positioning, and patient understanding of use, charging, maintenance, and basic troubleshooting.
Identify equipment adjustment, repair, or replacement needs and coordinate service support as appropriate.
Maintain professional relationships with referral sources and represent the company in clinics, hospitals, rehabilitation centers, long-term-care settings, and patients’ homes.
Stay current on relevant Medicare, DC Medicaid, managed-care, manufacturer, RESNA, accreditation, and DMEPOS quality standards.
Maintain ATP certification, continuing education, required licenses, driving eligibility, and company compliance training.
Meet productivity, documentation-quality, patient-satisfaction, and revenue-cycle goals while maintaining patient care and compliance standards.

Benefits

Competitive salary commensurate with experience (listed as available to full-time employees).
Opportunities for professional development and career advancement.
Positive and supportive work environment.
Contribution to improving healthcare access and quality in the community.
Health insurance (full-time employees only).
Vision insurance (full-time employees only).
Dental insurance (full-time employees only).
Vacation time (full-time employees only).
Sick leave (full-time employees only).
Comprehensive benefits package for full-time employees.