Assistive Technology Professional (ATP) – DME/CRT Mobility Specialist

Human Touch Home Health Care • Washington, DC

11d • Onsite

About The Position

The Assistive Technology Professional (ATP) evaluates, recommends, configures, delivers, and supports complex rehabilitation technology (CRT), durable medical equipment (DME), mobility equipment, seating, positioning systems, and related assistive technology. The ATP coordinates complex power and manual mobility cases, including power wheelchairs, custom seating and positioning, pressure-relief systems, specialty controls, and related accessories. The role works directly with patients, caregivers, clinicians, referral sources, and payer representatives to provide safe, medically appropriate, and reimbursable equipment solutions while following applicable payer, manufacturer, and company quality requirements.

This is a field-based, in-person position serving the Washington, DC metropolitan area, including DC, Maryland, and Northern Virginia, with travel throughout the service territory as needed. The position is listed as PRN or full-time and pay is per evaluation: $175–$275 per complex evaluation. Benefits are stated to apply only to full-time employees and include competitive salary commensurate with experience, professional development and advancement opportunities, a supportive work environment, and a comprehensive benefits package including health, vision, and dental insurance, vacation time, and sick leave.

Requirements

• Current RESNA Assistive Technology Professional (ATP) certification.
• Experience in DME, CRT, rehabilitation technology, wheelchair seating and mobility, occupational therapy, physical therapy, rehabilitation engineering, or a related field.
• Knowledge of complex power mobility devices, manual wheelchairs, custom seating, positioning components, cushions, backs, and mobility accessories.
• Ability to evaluate functional mobility, seating, positioning, environmental access, and safe equipment operation.
• Strong written documentation skills and ability to prepare complete equipment recommendations and payer-supporting documentation.
• Valid driver’s license, reliable transportation, and willingness to travel throughout the DC metropolitan service territory.
• Ability to safely lift, move, assemble, and transport equipment and components, generally up to 50 pounds with assistance or appropriate equipment.
• Strong interpersonal skills and ability to work compassionately with individuals with disabilities, families, caregivers, and clinical professionals.
• Reliable commuting to DC, Maryland, and Virginia is required.
• Maintain ATP credential, continuing education, required licenses, driving eligibility, and company compliance training.

Nice To Haves

• CRTS credential or willingness to obtain it.
• Licensure or prior professional background as an OT, OTA, PT, PTA, rehabilitation clinician, rehab technician, or rehab engineer.
• Experience with Medicare and Medicaid documentation for Group 2 and Group 3 power wheelchairs and custom seating systems.
• Experience with DC Medicaid, Maryland Medicaid, Virginia Medicaid, managed-care plans, and commercial insurers.
• Existing referral relationships in Washington, DC, Maryland, or Northern Virginia.
• Bilingual English/Spanish communication ability.
• Physical Therapy or Occupational Therapy experience.
• Physical Therapy or Occupational Therapy license.

Responsibilities

• Conduct in-person patient assessments, equipment trials, home evaluations, and mobility evaluations in coordination with treating clinicians.
• Review prescriptions, physician documentation, therapy evaluations, and functional needs to recommend medically necessary DME and CRT solutions.
• Measure and assess clients for seating, positioning, power mobility, manual mobility, pressure management, postural support, and specialty drive-control needs.
• Select, configure, and justify appropriate mobility equipment, including power and manual wheelchairs, seating systems, cushions, backs, tilt/recline systems, elevating leg rests, power seat elevation, and related accessories.
• Participate directly and in person in the selection of complex rehabilitation power mobility devices when required for payer and regulatory compliance.
• Collaborate with occupational therapists, physical therapists, physicians, rehabilitation facilities, home-health agencies, long-term-care facilities, case managers, and caregivers.
• Complete clinical notes, equipment specifications, home-accessibility findings, letters-of-medical-necessity support, and required payer documentation.
• Coordinate with documentation, authorization, billing, and customer-service teams regarding missing clinical information, denials, appeals, and funding requirements.
• Coordinate equipment ordering, delivery, setup, fitting, programming, adjustment, and patient and caregiver training.
• Perform final delivery checks to verify safe operation, appropriate fit, proper positioning, and patient understanding of equipment use, charging, maintenance, and basic troubleshooting.
• Identify equipment adjustment, repair, or replacement needs and coordinate service support as appropriate.
• Maintain productive relationships with referral sources and represent the company professionally in clinics, hospitals, rehabilitation centers, long-term-care settings, and patients’ homes.
• Stay current on Medicare, DC Medicaid, managed-care, manufacturer, RESNA, accreditation, and DMEPOS quality standards relevant to the position.
• Maintain ATP credential, continuing education, required licenses, driving eligibility, and company compliance training.
• Meet productivity, documentation-quality, patient-satisfaction, and revenue-cycle goals without compromising patient care or compliance.
• Perform other related duties as assigned; duties may be adjusted based on organizational and industry needs.

Benefits

• Competitive salary commensurate with experience (benefits stated to apply only to full-time employees).
• Opportunities for professional development and career advancement (full-time employees only).
• Positive and supportive work environment (full-time employees only).
• Comprehensive benefits package (full-time employees only).
• Health insurance (full-time employees only).
• Vision insurance (full-time employees only).
• Dental insurance (full-time employees only).
• Vacation time (full-time employees only).
• Sick leave (full-time employees only).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed