PT - Assistant, Eagle's One Stop
About The Position
This position plays a vital role in supporting new student processes and providing high-quality customer service to students seeking enrollment. Responsibilities include assisting students with admissions applications, residency determination, financial aid applications, and connecting students to various wrap-around support services while also providing support with continuing education registration, appointment scheduling, and providing both in-person and online assistance. This position requires excellent oral and written communication skills, strong attention to detail, and an outgoing, student-focused personality with exceptional interpersonal abilities to work in a fast-paced environment. The Assistant reports directly to the Director of Student Access and Financial Aid.
Requirements
- Associate degree
- Strong Customer Service Skills
- Excellent oral and written communication skills
- Strong attention to detail
- Outgoing, student-focused personality with exceptional interpersonal abilities
- Ability to work in a fast-paced environment
Nice To Haves
- Bachelor’s Degree
- Community College Experience
- Proficiency in Spanish
Responsibilities
- Greetings and welcome students
- Daily front-desk activities; in-person, email, phone
- Provide support to students in the Eagle’s One Stop Center
- Assist students in completing RDS, admissions applications, FAFSA, and New Student Orientation
- Register continuing education students
- Provide excellent customer service skills
- Provide a safe, honest, confidential, and respectful environment where students can ask questions, express concerns, and discuss interests.
- Connect students with campus resources (Success Coaches, counselors, Student Services)
- Making student ID badges
- Assist with making Welcome Packets for mailing
- Process incoming and outgoing mail for Student Success
- Assist students in requesting transcripts
- Process and print transcripts upon request
- Contact students with incomplete files
- Other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
