Wireless Retail Assistant Manager
About The Position
Blue Link Wireless, an Authorized Retailer of AT&T, is hiring a full-time Assistant Wireless Store Manager, also called a Sales Leader. This is an assistant manager role for sellers ready to take on more responsibility while continuing to sell. The Sales Leader works closely with the Store Leader, manages floor details, and steps in when the Store Leader is absent. The role combines personal sales, team support, and development of the skills needed to run a store. Sales Leaders earn commission like the rest of the team. Strong knowledge of AT&T devices, plans, and promotions supports individual sales and helps lift team performance. Paid training is provided, and wireless experience is a plus but not required. The work is floor-first: the employee is on their feet for most of the shift and uses tablets, POS systems, and wireless retail tools throughout the day. Occasional lifting of up to 15 pounds is required. Blue Link Wireless is an Equal Opportunity Employer and offers reasonable accommodations upon request.
Requirements
- Must be at least 18 years old.
- High school diploma or GED.
- Authorized to work in the United States.
- Ability to pass a background check.
- Strong written and verbal communication skills.
- High energy and adaptability in a competitive environment.
Nice To Haves
- At least 1 year of experience in a retail sales environment (preferred).
- At least 2 years of experience leading or managing others (preferred).
- Bilingual skills.
- Wireless or telecommunications industry experience.
- A proven track record of developing others.
Responsibilities
- Partner with the Store Leader on daily operations, staffing, and performance.
- Sell alongside the team and lead by example on every shift.
- Coach, train, and develop team members through real-time feedback and consistent mentoring.
- Help the team meet and exceed monthly sales targets.
- Assist with product launches and merchandising, and ensure the store reflects brand standards.
- Maintain knowledge of AT&T promotions, devices, and wireless trends and share that knowledge with the team.
- Handle administrative duties, inventory, compliance, and store-level problem-solving as needed.
- Represent Blue Link Wireless at community and offsite events to grow the customer base.
- Resolve customer escalations professionally and with care.
Benefits
- Paid training.
- Base pay, commission, and leadership incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
