Wireless Retail Assistant Manager
About The Position
The Assistant Wireless Store Manager is a sales-focused leadership role that works closely with the Store Leader, manages operational details on the sales floor, and steps in when the Store Leader is away. The role combines selling with supporting and developing the team, and can help prepare the employee to run a store. Sales Leaders earn commission like their team, with product knowledge of AT&T devices, plans, and promotions supporting individual and team sales performance. The position includes partnering on daily operations, staffing, and performance; leading by example in sales; coaching and training team members; supporting sales targets, product launches, and merchandising; maintaining knowledge of AT&T products and wireless trends; handling administrative work, inventory, compliance, and store-level issues; participating in community and offsite events; and resolving customer escalations. Paid training is provided.
Requirements
- At least 18 years of age.
- High school diploma or GED.
- At least 1 year of retail sales experience (preferred).
- At least 2 years of experience leading or managing others (preferred).
- Authorized to work in the United States.
- Ability to pass a background check.
- Strong written and verbal communication skills.
- High energy and adaptability in a competitive environment.
Nice To Haves
- Bilingual skills.
- Wireless or telecommunications industry experience.
- A proven track record of developing others.
- Wireless experience is a plus, but not required.
Responsibilities
- Partner with the Store Leader on daily operations, staffing, and performance.
- Sell alongside the team and lead by example on every shift.
- Coach, train, and develop team members through real-time feedback and consistent mentoring.
- Help the team meet and exceed monthly sales targets.
- Assist with product launches and merchandising, and ensure the store reflects brand standards.
- Stay current on AT&T promotions, devices, and wireless trends and share that knowledge with the team.
- Handle administrative duties, inventory, compliance, and store-level problem-solving.
- Represent Blue Link Wireless at community and offsite events to grow the customer base.
- Resolve customer escalations professionally and with care.
- Step in for the Store Leader when they are away.
Benefits
- Paid training.
- Commission.
- Leadership incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
