Wireless Retail Assistant Manager

Blue Link Wireless an Authorized Retailer of AT&T•Aliso Viejo, CA

19h•$21 - $26

About The Position

The Sales Leader is an assistant manager who works closely with the Store Leader, manages details on the sales floor, and steps in when the Store Leader is absent. The role combines personal selling with team support and development, helping prepare the employee to run a store. Sales Leaders earn commission like their team, with product mastery in AT&T devices, plans, and promotions supporting individual and team sales performance. The position also supports daily store operations, staffing, performance, merchandising, inventory, compliance, and customer issue resolution. Paid training is provided; wireless experience is a plus but is not required.

Requirements

Be at least 18 years of age.
High school diploma or GED.
At least 1 year of experience in a retail sales environment (preferred).
At least 2 years of experience leading or managing others (preferred).
Authorized to work in the United States.
Ability to pass a background check.
Strong written and verbal communication skills.
High energy and adaptability in a competitive environment.

Nice To Haves

Bilingual skills.
Wireless or telecom industry experience.
A proven track record of developing others.

Responsibilities

Partner with the Store Leader on daily operations, staffing, and performance.
Sell alongside the team and lead by example on every shift.
Coach, train, and develop team members through real-time feedback and consistent mentoring.
Help the team meet and exceed monthly sales targets.
Assist with product launches and merchandising, and ensure the store reflects brand standards.
Keep current on AT&T promotions, devices, and wireless trends and share product knowledge with the team.
Handle administrative duties, inventory, compliance, and store-level problem-solving.
Represent Blue Link Wireless at community and offsite events to grow the customer base.
Resolve customer escalations professionally and with care.