Retail Associate Manager - Wireless

Verge Mobile•Clarksville, TN

About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a people-first Retail Associate Manager to support the Retail Store Manager and help lead a wireless retail location. The role focuses on driving store productivity, sales, operations, and customer experience while developing a competitive team. The Associate Manager leads by example, helps employees achieve their monthly success measurements, and contributes to a fun, goal-oriented workplace.

Requirements

  • At least 1 year of retail leadership experience.
  • Effective communication and problem-solving skills.
  • Flexibility to work evenings, weekends, and holidays.
  • High school diploma or equivalent.
  • At least 18 years old.
  • Authorized to work in the United States.
  • Able to pass a background check.
  • Able to receive identity verification with CLEAR before being hired.

Nice To Haves

  • Wireless retail leadership experience.

Responsibilities

  • Lead by example and serve as an expert resource for the team.
  • Support overall store productivity, including sales goals, operations, and customer experience.
  • Meet or exceed personal and store sales goals.
  • Recruit, train, and develop team members.
  • Maintain sound operations and pass all audits.
  • Celebrate and recognize team achievements.
  • Ensure store employees meet or exceed monthly success measurements.
  • Conduct personalized performance conversations and create plans to invest in team development.
  • Support the Retail Store Manager in all aspects of the business.

Benefits

  • Competitive base pay and uncapped monthly commissions.
  • 401(k) with company match.
  • Access to pay before payday through Daily Pay.
  • Career development and growth opportunities.
  • Paid time off.
  • Medical, vision, and dental benefits.
  • Pet and legal insurance, plus other ancillary benefits.
  • Company trips, sales contests, and incentives.
  • Discounts on technology products.
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