Assistant Wellness Director

Massage Heights•Kansas City, MO

32d•Onsite

About The Position

Responsive recruiter Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources Where wellness meets wow. If you love people, thrive in a fast‑paced environment, and get a thrill out of helping a team shine, you’re going to love life at Massage Heights. Our purpose is simple: Elevate the Lives of the People We Touch — and that includes our team. We’re looking for an Assistant Wellness Director who’s ready to jump in, lead with heart, and help create the kind of guest experience people rave about. You’ll partner closely with the Retreat Director to keep the Retreat running smoothly, the team inspired, and the vibe positive and professional. If you’re ambitious, sales‑savvy, and the kind of person who naturally lifts others up, this role is your next step. Why You’ll Love Being Here Career growth that actually happens Leadership training that builds real leaders Beautiful, serene Retreat environments Employee discounts on services & retail Support through the Massage Heights Family Fund A modern digital workspace Competitive pay + commission + bonus opportunities Your Schedule 6–8 hour shifts Days, evenings, weekends, and holidays A mix of day, evening and weekend shifts What You’ll Be Doing Partner with the Retreat Director to oversee daily operations, revenue goals, and inventory Recruit, hire, train, and develop a high‑performing team Lead front desk training with coaching, role‑playing, and membership‑focused sales support Build schedules that keep the Retreat humming Set and achieve team and individual goals Create a culture where exceptional guest service is the standard Strengthen guest loyalty by delivering a 5 Star experience every time What You Bring At least 1 year of sales or retail management experience Strong leadership, communication, and organizational skills Experience coaching, training, and navigating conflict Comfort with computers and standard software Basic business math skills A self‑starter mindset and a passion for people Bonus Points Experience with Zenoti or similar spa POS systems Familiarity with massage, skincare, or spa environments Experience working within a franchise model Who We Are Massage Heights/ Heights Wellness is a U.S. and Canadian franchise dedicated to creating Retreats where people feel valued, supported, and inspired. Our locally owned locations offer therapeutic massage and skincare services in beautiful, calming environments. We’re committed to helping our Members, guests, and team members live healthier, more balanced lives. Our Values Loyal Authentic Passionate Diligent Compensation: $18.00 - $20.00 per hour At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights

Requirements

At least 1 year of sales or retail management experience
Strong leadership, communication, and organizational skills
Experience coaching, training, and navigating conflict
Comfort with computers and standard software
Basic business math skills
A self‑starter mindset and a passion for people

Nice To Haves

Experience with Zenoti or similar spa POS systems
Familiarity with massage, skincare, or spa environments
Experience working within a franchise model

Responsibilities

Partner with the Retreat Director to oversee daily operations, revenue goals, and inventory
Recruit, hire, train, and develop a high‑performing team
Lead front desk training with coaching, role‑playing, and membership‑focused sales support
Build schedules that keep the Retreat humming
Set and achieve team and individual goals
Create a culture where exceptional guest service is the standard
Strengthen guest loyalty by delivering a 5 Star experience every time