Assistant Waterpark Director

Kalahari Resorts & ConventionsWoodford, VA
Onsite

About The Position

In this role, you’ll be responsible for daily park operations, assisting the Waterpark Director in scheduling, training, staffing, adhering to state aquatic code and regulations, and assisting with the overall safety of guests/staff and guest satisfaction. Lead with heart, accountability, and purpose by fostering a culture where team members feel supported, developed, and empowered to deliver a safe and exceptional guest experience every day.

Requirements

  • Minimum of 5 years experience in an operational floor supervisory role preferred, with a leadership position in a large water park or recreational facility
  • Previous lifeguard experience required
  • Extensive knowledge of leisure activities, commercial recreation, and/or large waterparks in a “for-profit” setting
  • Significant experience with guest services and conflict resolution
  • Experience with scheduling and managing labor budgets
  • Experience with Hiring & Retention initiatives
  • Basic knowledge of Human Resource law and function
  • Ability to pass Kalahari’s lifeguard certification
  • Must be able to frequently move throughout the waterpark
  • Must be able to walk, climb or balance; and stoop, kneel, crouch, use hands to finger, handle, or feel; reach with hands and arms
  • Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds

Nice To Haves

  • Certified Pool Operator Certification
  • P&L Statement knowledge

Responsibilities

  • Daily park operations
  • Assisting the Waterpark Director in scheduling, training, staffing
  • Adhering to state aquatic code and regulations
  • Assisting with the overall safety of guests/staff
  • Ensuring guest satisfaction
  • Fostering a culture where team members feel supported, developed, and empowered

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching
  • Paid time off
  • Holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs
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