About The Position

The Assistant Vice President of Programs & Delivery serves as the Vice President’s operational deputy and Chief of Staff for the Programs & Delivery organization. This role ensures that VP priorities are translated into action, executive decisions are followed through, portfolio risks and commitments are tracked, and cross-functional support moves efficiently across the company. The primary mission is to serve as the VP’s Chief of Staff and operational deputy, ensuring execution across the portfolio while driving cross-functional coordination.

Requirements

  • Progressive leadership experience in program delivery, operations, PMO, or portfolio management, preferably in government contracting.
  • Demonstrated ability to coordinate multiple programs, leaders, and functional stakeholders simultaneously.
  • Strong understanding of staffing, recruiting, performance management coordination, risk management, and program transitions.
  • Experience preparing executive briefings, dashboards, analyses, and decision-support materials.
  • Strong organizational discipline and proven ability to drive follow-through across teams.
  • Excellent written, verbal, facilitation, and stakeholder-management skills.
  • Sound judgment regarding when to resolve issues directly and when to escalate to executive leadership.

Nice To Haves

  • Experience supporting federal healthcare, health and human services, CMS, HHS, or related government programs.
  • Experience with portfolio reviews, PMO operations, shared-services initiatives, or cross-functional transformation efforts.
  • Experience supporting recruiting campaigns, workforce planning, quality improvement, SOP development, and reporting standardization.

Responsibilities

  • Translate VP priorities into clear action plans and coordinated execution.
  • Drive follow-through on executive decisions and monitor completion of commitments.
  • Track strategic initiatives, milestones, risks, and dependencies.
  • Coordinate deliverables for executive meetings and prepare briefing materials and portfolio analyses.
  • Ensure the VP has timely, accurate information needed for portfolio-level decisions.
  • Partner with Program Managers and Program Directors on staffing challenges and recruitment needs.
  • Support coordination around performance concerns and related documentation.
  • Assist with contract modifications, surge support requirements, risk-mitigation plans, program startups, and transitions.
  • Help resolve execution barriers that cross functional or program boundaries.
  • Escalate material financial, contractual, customer, or organizational issues to the VP as appropriate.
  • Serve as the primary Programs & Delivery liaison to People Operations, Finance, Contracts & Compliance, Growth, Recruiting, and IT.
  • Ensure support requests move efficiently across departments and do not stall between functions.
  • Coordinate cross-functional owners, deadlines, and follow-up for delivery-related issues.
  • Help clarify priorities when multiple programs compete for shared resources.
  • Own or coordinate initiatives that impact multiple contracts, including recruiting campaigns and resource-sharing models.
  • Lead quality-improvement initiatives, training programs, SOP development, and lessons-learned efforts.
  • Support workforce planning and reporting standardization across the portfolio.
  • Drive consistency in operating practices while allowing appropriate flexibility for contract-specific requirements.
  • Support Program Directors and Program Managers with coaching and staffing plans.
  • Coordinate employee-relations matters with People Operations and appropriate program leadership.
  • Support retention efforts, succession planning, and performance documentation.
  • Help leaders prepare for difficult performance or staffing conversations and ensure agreed actions are executed.
  • Run portfolio review meetings and ensure the right information is available for decision-making.
  • Track portfolio risks, action items, and delivery commitments.
  • Maintain executive dashboards and portfolio reporting.
  • Follow up on open commitments and ensure responsible owners complete agreed actions.
  • Promote consistency across contracts and identify recurring operational issues that require broader solutions.
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