Assistant Fleet Manager

First Student•Menands, NY

About The Position

First Student is hiring an Assistant Transportation Manager in Menands, New York. The role assists the Contractual Manager with daily operations, performance monitoring, safety issue identification, and conflict resolution. It supports dependable, safe transportation and strong customer service by helping ensure routes are covered and operated on time. The position requires regular extended hours, including weekends, and a working vehicle for travel within the service area as needed. English proficiency is required for training, safety communications, company policies, employment documents, and other job-related communications.

Requirements

  • High school diploma or equivalent.
  • 3–5 years of experience in transportation.
  • 2–3 years of supervisory experience.
  • Computer literacy, including Microsoft Word, Excel, and Outlook.
  • Familiarity with basic vehicle mechanic processes and maintenance.
  • Ability to prioritize tasks effectively and manage time effectively.
  • Ability to work extended hours regularly, including weekends.
  • A working vehicle for travel within the service area as needed.
  • English proficiency for job-related communications.

Responsibilities

  • Ensure home-to-school routes are covered in a timely and efficient manner.
  • Communicate with drivers about concerns and performance issues.
  • Investigate client complaints and coordinate resolutions.
  • Help achieve on-time performance goals.
  • Monitor driver safety and make Injury Prevention contacts with drivers to identify and resolve safety issues.
  • Assist the Contractual Manager with reviewing and resolving union grievances.
  • Ensure dispatch staff assigns spare drivers and buses as needed to provide on-time route coverage.
  • Audit and correct athletic trip invoices according to company guidelines.

Benefits

  • Career advancement opportunities due to the company’s presence across North America.
  • Positive and rewarding work environment.
  • Competitive starting salary.
  • Personal time off and paid holidays.
  • Full-time benefits package including medical, dental, vision, and matching 401(k).
  • Training opportunities.
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